- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
what our customers say
Always the best. Austin and Joe Roberta Chuck, Cody and the entire team at A&J are like part of the family. They are always fair and trustworthy. We have been going to them for around 20 years now. My daughter went off to college in Florida and the goal is to find a place there that we can compare to A&J. That will be a tall order. When ever she drives home the car goes to them for a good once over. A+++
